Terms Of Service
Onsite and Offsite
Onsite, meaning coming to your residency or business. Offsite, meaning bring your machine to our shop.Any customer of LeForce Computer Consulting L.L.C.understands that it costs $40 per hour for a technician to work on your machine. The first hour is not prorated. After the first hour it is rounded to half hour increments. Customers are responsible for their data and backing up the data. However, if you would like a technician to backup your data, they are not held responsible for your data. On arrival of a technician coming to your home, a technician will evaluate the machine for any existing problems to inform of the status of your hardware. LeForce Computer Consulting L.L.C. does not install software without a valid license.
In no event will LeForce Computer Consulting L.L.C. be liable to any party for any direct, indirect, special or other consequential damages for any use of technical support information provided by LeForce Computer Consulting L.L.C. via e-mail, instant message service, remote assistance, telephone or in person), or from any other source, including (but not limited to) the manufacturer or designer of the product and web support sites. All technical support is provided on an AS-IS basis only.
New and Upgraded Computers
New computers built by LeForce Computer Consulting L.L.C. come with a one warranty by the date on the invoice. Upgraded computers come a parts warranty for only the parts upgraded by LeForce Computer Consulting L.L.C. . All sales are final - there are no cash refunds or credits. LeForce Computer Consulting L.L.C. reserves the right to make substitutions if a replacement is needed. All substitutions will be of equal quality and specification. Warranty will be void if system is found to be damaged by accident, misuse, misapplication or as a result of service not rendered by LeForce Computer Consulting L.L.C. . Warranty is void should the customer[s] use profanities or rude or disrespectful behavior. Warranty does not cover software of any type including Operating Systems and Hardware / Software incompatibility issues including Drivers. The customer is responsible for backup of their data prior to having service performed. In no way will LeForce Computer Consulting L.L.C. be held liable for lost data.
LeForce Computer Consulting L.L.C. does not install illegal software on any machines. If your computer is going to be upgraded to a newer operating system or needs to be formatted or a new hard drive is installed or reinstallation of your operating system will require you to have all your original software.
Quotes given by LeForce Computer Consulting L.L.C. are not final prices. This is only an estimate of hardware, software and labor of a given job. You will be notified when the time allotment of a quote is used up.
If a customer has an out standing balance with LeForce Computer Consulting L.L.C. , we reserve the right not to service the client until the balance is paid in full. New and upgraded computer require payment upfront. Per hour jobs will be billed at the end of the job. You may pay the technician onsite with a check made out to David LeForce. Per hour jobs have ten days to be paid in full unless otherwise arranged Client agrees that failure of payment to be received by LeForce Computer Consulting L.L.C. within 15 days of the due date may result in the interruption of services provided. Such interruption does not relieve the Client from the obligation to pay the monthly services charge. All returned checks will be liable for a $50.00 charge. Accounts in default are subject to a late payment charge of $20.00 per late payment and an interest charge of 1.5% per month on the outstanding balance. If the client defaults, the client agrees to pay LeForce Computer Consulting L.L.C. its reasonable expenses, including attorney and collection agency fees, incurred in enforcing its rights under this agreement. Upon account interruption the client's files, information, and mail under the client's account will be preserved, but will not be accessible, for up to 30 days after the interruption date. If payment is not received with-in this 30 day period, LeForce Computer Consulting L.L.C. has the right to delete or resell these files, data, information and mail. LeForce Computer Consulting L.L.C. has the right to suspend service to the client at any time for any reason. This is of course for the protection of LeForce Computer Consulting L.L.C. and it's other clients. If such a suspension is to last for more than 1 day, the client will be notified as to the reason by e-mail. LeForce Computer Consulting L.L.C. exercises no control whatsoever over the content of the information passing through it's servers, and having said such, assumes no liabilities in any events and claims that may arise from our client's use of our services. Any abuse of the services provided to client by LeForce Computer Consulting L.L.C. , such as spamming or unsolicited e-mail using LeForce Computer Consulting L.L.C. equipment and services, or abuse deemed as detrimental to other clients and the quality of their services, could result in immediate discontinuation of services. This agreement is effective as of the date the new account is setup and activated or services are rendered. This agreement is binding to the client whether the new account information is received by internet, phone, e-mail, postal mail, or by any other means. The client agrees they are bound by the terms of this agreement upon the request for LeForce Computer Consulting L.L.C. services. The use of hosting, data storage, data transmission and affiliated services provided by LeForce Computer Consulting L.L.C. for the client may be used for lawful purposes only. Any use of these services that is in violation of Federal, State, or Local Law is prohibited. This includes, but is not limited to: copyrighted material, material legally judged to be threatening or obscene, or material protected by trade secret and other statue. The client agrees to indemnify and hold harmless LeForce Computer Consulting L.L.C. and it's principles and employees from any claims resulting from the use of the services which damages the client or any other parties.